Thank you for all of your support throughout this journey. You’ve been wonderful to work with, and we can’t thank you enough for you taking the time to answer all our questions and being available at all hours of the day. We will definitely recommend you to our friends if/when they are ever in the market for getting a mortgage!

Just the fact that you care screams volumes. First I would love to thank you for the amazing experience I had with you, Connie and your team. The level of care I experienced is everlasting. Yes, I’m settling in my home, and today I turned over the keys to my apartment. When I wake up tomorrow morning this will all be real, I’M A HOMEOWNER!!! With the blessings of God and the prayers of my ancestors and this incredible team. I want to thank you so much for everything. Looking back, I sincerely believe you handled my situation the way you would have with a close family member and you didn’t know me. I really wish I could tell the world (internet) about my experience. The level of care and professionalism I experienced is LITERALLY, the best I’ve EVER had (besides Chik-Fil-A lol). Again, thank you for your service, thank you for your patience, thank you for your time.

The mortgage process can be so overwhelming and frustrating but Jeanne made it really digestible and approachable by keeping us in the loop and making us feel like we were her only clients!

Not only is Jeanne incredibly polished, intelligent, professional and just so wonderful and pleasant to work with, but she is just so incredibly skilled at her job. From customer service, to getting us the best product, Jeanne really delivered on every possible expectation. Nothing was too much and we cannot thank Jeanne enough for being so patient with us as we navigated the difficulties of getting qualified for a mortgage.

From the first time I spoke with Jeanne, Jeanne made me feel at ease, making me feel like I was in great hands while making perhaps the biggest purchase of my life. Jeanne literally made our dreams come true and my husband, James, and I cannot thank her enough for helping us attain our little slice of the American Dream. We love our new house and are forever thankful to Jeanne for making it all happen for us– and in such a short amount of time! We will always remember how much Jeanne has done for us.

Jeanne was wonderful, she was really amazing and made the process a breeze. My only recommendation would be to make the instructions in the automated emails more readable by using more spacing and bullet points as it can be easy to miss some of the finer details regarding the process.

Jeanne was great – thorough, responsive, and took her time in explaining everything to a first time home buyer. Thanks for making the experience easy.

Jeanne Bidwell is far and away the most polished, knowledgeable and pleasant loan professional with whom I have ever worked.

I have applied for mortgages to purchase or refinance a home approximately two dozen times in my lifetime. The First Heritage people we worked with were undoubtedly the best, most professional, and personable group I have ever worked with. Everyone we worked with was very helpful, timely in their responses to questions, very personable, and extremely knowledgeable. I could not have wished for a better experience.

Your side always functions so smoothly & quietly that it has become the norm for you & your team to hit snags or issues & just get them settled or done as if no big deal. Trust increases each time we hand off a new loan prospect to you!

We are so happy with our decision to use First Heritage to acquire the loan for our new house. Getting a loan takes a lot of steps from start to end but Jeanne really made it as smooth and transparent as possible. She empowered us with the knowledge to make the right decisions, always was available to answer questions, and had a genuine interest in helping us secure our loan. We are very happy with their service!

Thank you for responding in your usual superb manner. Immediately and always like a major ray of sunshine. I have to think the mortgage Gods are with me and I’m overjoyed with the new rate.

My wife and I had a great experience with First Heritage. This was our first new construction purchase and between the builder (Stanley Martin) and First Heritage, we could not have asked for an easier process. Ms. Bidwell and Ms. Daniel were very attentive, responsive and knowledgeable and they turned what could have been a stressful event into a non-event. Could not have asked for a more dedicated team of loan officers.

My client was slow in responding to requests for documentation and the First Heritage team diplomatically worked with her to get everything needed in time.

Just a note of thanks for the 1.5 years of support to get our loan in place. We feel we have known you for years. You’ve been absolutely wonderful to work with. That was the best cold call we ever made. Without your help we couldn’t have done it.