Contact Us

At First Heritage Mortgage, we are always here to help with your home financing needs. If you are in need of a home loan, looking to refinance your current mortgage, or have any other mortgage-related questions, please contact us today.

Simply complete our short Contact Form to get in touch with our team of lending experts. While our official in-office hours are from 8:30am to 5:00pm Monday through Friday, we are available around the clock, seven days a week, to assist you. We look forward to hearing from you!

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Our Headquarters


HQ | First Heritage Mortgage, LLC
3201 Jermantown Road
Suite 800
Fairfax, VA 22030

Our Offices


Consumer Feedback & Complaint Process

We are dedicated to ensuring the highest levels of quality and service, delivered for the best value, to all our clients and business partners. If you have any questions, need to address any concerns, or wish to file a complaint, we kindly ask you to connect with our team to share your feedback. Please click below to get in touch today.

Alternatively, you may call us at 703.352.0721.

Submit Your Feedback

Loan Servicing


Please note that our servicing department hours of operation are 8:30 AM – 5:00 PM (CST).

First Mortgage Payment Questions


A question we often receive from clients is who should they contact regarding their first mortgage payment after receiving a loan. If you have any questions regarding your first mortgage payment after settlement, please contact our customer service representative:


Roderick Moody
Customer Service Representative
First Heritage Mortgage, LLC
P.O. Box 10666
Birmingham, Alabama 35202

888-339-7208
205-769-6956

Short Term Construction Loan Questions


First Heritage Mortgage Construction

3201 Jermantown Road, Suite 800

Fairfax, VA 22030